I used to be largely working with Jon with regard to amassing suggestions from all the Xbox Insiders and surfacing that to our engineering crew. I additionally partnered with Austin to optimize the survey / reporting experiences all up.
I did that for round three years earlier than I used to be supplied a place on the Buyer Help crew. So, I transferred over there and labored on Xbox Help for some time. After the pandemic—and thru an org shift—I truly ended up again on the Xbox Insider crew. Now, I assist {hardware} readiness on units and equipment for each first- and third-party groups. We additionally acquire tons of knowledge to assist with engineering.
